Reporting Delay Update

Monday, July 30, 2007 | 4:43 PM

Update: 4:24pm Tuesday, 31 July -- Report data has been fully updated and is now current again. We apologize for any inconvenience the temporary delay caused and will have less reporting delays in the future.

We are starting to update reporting in all Google Analytics accounts affected by the delay. As of 5pm PST this evening, some users will start to see part or all of the data from the period between Saturday and now appear in reports. We expect updates for all accounts to continue through Monday night into tomorrow and will update this blog when reporting is fully restored.

Thank you for your patience.

Update: Temporary Reporting Delay since Saturday Night

| 9:20 AM

Google Analytics users,
There is a temporary reporting delay within Google Analytics accounts. For most accounts, reporting is current through this past Saturday night. Please note that no data will be lost - data will continue to be collected and processed during this time.

We are in the process of fully updating your Google Analytics account data and will display it within your reports as soon as possible. Please note, you are still able to log in to your accounts and access all the data through Saturday. We will update this blog when reporting is fully restored.

We apologize for any inconvenience this delay in reporting has caused.
Thank you for using Google Analytics.

Google Analytics Artistes

Friday, July 27, 2007 | 1:54 PM

We have not yet established a certification for reaching the master level of Google Analytics, but ROI Revolution, a Google Analytics Authorized Consultant, is definitely the equivalent, and they want to pass on some actionable wisdom with a six-week online Google Analytics training course which launches on Aug 9, 2007 at 1:30 pm EST. We think Google Analytics is easy to use and set up, but if you're like us, sometimes you want to walk through a new process with an intelligent teacher to quickly become an expert. Also, there are some tips and techniques they use that we haven't even documented in the help center, such as these incredibly cool filters which populate your e-commerce transaction reports with the referring source and keyword that brought the buyer. This links a specific transaction with a specific keyword. Advanced stuff, and beautiful.

And consider this a huge plug for all our Authorized Consultants - if you aren't aware of them, you don't know what you're missing. These guys affordably work in concert with clients to find high impact insights about users and sites. We've seen them modify the Google Analytics javascript to integrate it with in-house lead tracking software or automatically track outbound clicks (more on this in a future post, Mr. Jacka). However, if you're simply having issues with implementation or analysis - or just have some general support questions and would like to talk to someone on the phone - you can also give them a call. They'll give you a reasonable hourly quote, and you'll be more knowledgeable for it. Isn't that the whole point?

Find one near you here.

Notice of Brief Processing Delay

Wednesday, July 25, 2007 | 3:37 PM

Today there will be a brief processing delay. It is expected to last a few hours. You can still login and view your reports. Please be assured that your data continues to be collected and that no data will be lost. We expect everything to be updated shortly. Sorry for the inconvenience and thank you for your patience.

Hoş geldiniz and Witamy!

Tuesday, July 24, 2007 | 10:31 AM

We're pleased to announce that we now offer and support Google Analytics in two additional languages: Turkish and Polish. You can use Google Analytics, receive email support, get technical information from the Help Center, browse our website and learn marketing techniques from Conversion University in any of the 19 languages for which Google Analytics is available. Google Analytics Authorized Consultants provide advanced support and consulting services around the world in many of the Google Analytics languages. And if you simply want an introduction to Google Analytics, you can watch the subtitled Flash tour.

To update your language preference, sign in to your Google Analytics account and click the My Account link at the top of the Analytics Settings page. Select a language from the Language pulldown menu then click Save Changes. You will see that Google Analytics supports US English, French, Italian, German, Spanish, Dutch, Japanese, Korean, Simplified Chinese, Traditional Chinese, Portuguese, Danish, Finnish, Norwegian, Swedish, Russian, UK English, Polish and Turkish.

To all of our Turkish and Polish users: Hoş geldiniz and Witamy! Welcome!

More features. One interface.

Friday, July 20, 2007 | 9:45 AM

Last month, we added the first batch of feature enhancements to the new Google Analytics. Today, we're excited to announce that we're adding a few more of your most requested features. The following improvements are available in your account now:

- We've added a "Go to:" box to all reports that have tables so you can jump directly to a specific row. If you have 5,000 referring sources and you want to see row 3,456, you can jump right to it.

- The Map Overlay report view now defaults to Country instead of Subcontinent.

- Content reports now have a Segment menu so you can cross-segment pages and sets of pages by referral source, keyword, visitor type, and other visitor segments.

- Many of you prefer the more readable Content by Title report over the URL-based Content Drilldown and Top Content reports. However, drilling down on a specific title in the Content by Title report hasn't allowed you to find (and therefore analyze and fix) URLs sharing the title. Until today.

You can always review the latest Google Analytics release notes here. Finally, please note that, as of today, the former interface is no longer available. However, the Report Finder tool remains available to help you locate the new versions of your favorite reports.

Tip: Print Your Favorite Reports By First Viewing in PDF

Monday, July 16, 2007 | 10:32 AM

Many of our users like to print their Google Analytics reporting interface to include in presentations, handouts or company reports. We added the ability to export to PDF in the new interface so printed reports would look perfect. These PDF reports are vector based and can scale to the size of billboards and still look beautiful. So, the next time you want to print a report, first export to PDF, then print. You'll be amazed at the high quality print you get.

Here's how: Click "Export" below the report's title, then click "PDF".

Limited Reporting Delays, Data Now Updated

| 8:47 AM

This weekend a small percentage of our users experienced processing delays. For several hours affected users were not able to view updated traffic for a large portion of the day. This was a temporary processing delay. No data was lost and all reports should now be fully updated.

We apologize for the inconvenience.

Reminder: Google Analytics to complete transition to new interface on July 18th

Wednesday, July 11, 2007 | 2:48 PM

It's been about two months since we launched the new Google Analytics interface and the response has been overwhelmingly positive. And since then, we've updated the new Google Analytics with the most requested features. We'll continue updating the new Google Analytics going forward, of course, but here's your reminder that the earlier version of Google Analytics will be removed on Wednesday, July 18th. Most of you already know this from the message on your Analytics Settings page and from earlier posts here, but we wanted to give everyone another reminder.

If you haven't yet transitioned, you might check out these resources:

  • the animated tour of the new version,
  • the Report Finder tool, which maps where data from the previous interface is located within the new version, (also available within your reports in the left navigation menu)
  • the FAQs,
  • and the features page for the new version.

Weekend Server Outage

| 11:13 AM

This weekend, many of you had trouble creating and logging into your new Google Analytics Account. This was due to a temporary server outage which has now been resolved. If your account was successfully created, you will be able to log in now. If you are still unable to log in you will need to create the account again.

We apologize for the inconvenience.